Terms & Conditions
Last updated: 1 January 2026
Booking and confirmation
A booking is confirmed once our team confirms availability and shares the next step by WhatsApp, email, or direct contact.
Quoted prices apply to the agreed service scope, route, and timing shared during booking.
Operational changes
Flight delays, ferry timing changes, traffic, weather, and local operating conditions can affect the schedule.
When this happens, our team will coordinate the safest and most practical alternative available.
Traveler responsibilities
Travelers should provide correct pickup details, contact information, and any route-specific needs in advance.
Special requirements such as child seats, oversized luggage, or mobility support should be disclosed before travel.
Cancellation and support
Cancellation terms depend on the timing and type of service booked. The confirmed booking message is the working reference for any changes.
Use WhatsApp or email as soon as possible if your schedule changes.
